26th November 2019, Madrid, Spain
Employee Experience and Mobility
The team of Red Expat member companies that met in September reconvened to conclude their project on understanding and improving the employee experience in global mobility.
TraQs first provided expert responses to a number of new questions that had been raised – including ‘what are the policy changes that are being made to improve employee experience’ and ‘the role of digital technologies such as AI, chat bots in the employee experience’.
This was followed by a presentation designed to clarify what ’employee experience’ means in the context of global mobility. We set out a framework of work and non-work experiences which occur as a consequence of the job and discussed how these are impacted by a move into a new country.
We concluded the session by discussing a proposal to make TraQs Assignment Stakeholder Experience Platform available as part of a pilot initiative across the member companies to reveal and benchmark a series of important experiences.
TraQs Assignment Stakeholder Experience Platform allows companies to:
- capture the employee experiences of cross-border mobile employees
- understand whether each experience metric is good or bad by comparing it to an objective target – the benchmark EX score achieved by other leading companies
- explore the underlying causes of a poor EX result so as to find a remedy
- have a process for driving continual improvement in employee experience